Privacy policy
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If any of the information you provide is incorrect (wrong address, invalid phone number, incomplete name, and so on), we can't guarantee changes or a re-delivery once a week has passed or your parcel has been dispatched.
Privacy Policy
This privacy policy explains how Norqil collects, uses and shares your personal information when you visit or shop on our website.
The information we collect
When you visit our website, we automatically collect certain details about your device, including your browser, IP address, time zone and some of the cookies installed on it. When you make or attempt to make a purchase, we also collect information such as your name, billing address, delivery address, payment details, email address and phone number.
How we use your information
We use the information we collect to process your orders, take payment, arrange delivery, communicate with you, and detect and prevent fraud. We may also use it to improve our website and services, and for marketing where you've given us your consent.
How we share your information
We share your personal information only with trusted third parties who help us run our business — for example, payment providers, delivery companies and technical service providers. Your details are only ever shared as far as is necessary to deliver our services. We may also share information where the law requires us to.
Cookies
We use cookies to improve your experience, analyse traffic and understand how our website is used. You can block or delete cookies through your browser settings, though doing so may affect how the site works.
Your rights under UK GDPR
You have the right to access the personal information we hold about you, and to ask us to correct, delete or restrict how we use it. You also have the right to object to our processing of your data, and the right to data portability. To exercise any of these rights, please get in touch by email.
How long we keep your information
We keep your personal information only for as long as it's needed to fulfil the purposes set out in this policy, or for as long as the law requires.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our business or for legal reasons. The latest version will always be available on our website.
Contact details
If you have any questions about this policy or how we handle your personal information, please get in touch at info@norqil.com.